Service requests are dispatched and normally scheduled for arrival within 2-4 hours. The repair services are provided to promptly restore your system to full operation.

During the year, unfortunately you may find a repair could not be scheduled immediately and will require a delay. The decision to replace a Unit and wait for delivery, a special order compressor or part, or an extensive design change could delay providing return of immediate cooling to your store.

As your support, we can provide Portable Cooling should any delay be required, at reduced rates.

We have immediate access to Portable Coolers for your stores which can be shipped overnight from one of the many national locations with next day set-up, providing your store immediate cooling.

We stand behind the Retailer and understand your store’s needs. The “3 Day Rule” guarantees the repair or portable cooling within three days.